Contact Us
We're here to help! Choose the best way to reach us based on your needs.
General Support
For help with GenX Pro or GenXR, technical issues, account questions, privacy inquiries, or partnership opportunities, email us at:
Or submit a ticket via DashNex Support Center.
About GenX Pro
GenX Pro is developed by GenX Pro LLC. Learn more about our products:
Website: genx.pro
Response Time
We typically respond to inquiries within 24-48 business hours. For urgent technical issues affecting your ability to use the Software, please include "URGENT" in your email subject.
Before You Contact Us
For faster resolution, please include:
- Your account email address
- Operating system (Mac or Windows) and version
- App version (found in Settings)
- Clear description of the issue
- Screenshots if applicable