Privacy Policy

Last Updated: December 19, 2025

Summary: We collect minimal data necessary to provide our service. Your generated content is stored on our servers for your access. We never sell your personal information.

1. Information We Collect

1.1 Account Information

When you create an account to use GenX Pro, we collect:

  • Email address
  • Name (first and last)
  • Profile image (optional)
  • Account creation date

1.2 Usage Data

We collect information about how you use the Software:

  • Generation count and types (video/photo)
  • Feature usage statistics
  • Error and crash reports
  • Device and operating system information

1.3 Generated Content

The prompts you submit are processed by our AI partners to generate content. Generated files are:

  • Stored in our cloud storage (Cloudflare R2) for access
  • Saved locally on your device when you download them via the app's Library
  • Retained on our servers until you delete your account or request deletion

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Software
  • Process your generation requests
  • Track usage against your plan limits
  • Send important service notifications
  • Improve our products and services
  • Prevent fraud and abuse

3. Third-Party Services

We use the following third-party services to provide our Software:

3.1 AI Generation Partners

Your prompts are sent to AI model providers for processing. These providers have their own privacy policies and may temporarily process your prompts.

3.2 Cloud Infrastructure

We use Cloudflare for hosting and content delivery. This includes Workers, R2 storage, and D1 database services.

3.3 Authentication

We use secure OAuth for authentication. Your login credentials are managed through our authentication system.

4. Data Retention

  • Account Data: Retained while your account is active
  • Generated Content: Retained on our servers until you delete your account or request deletion
  • Usage Logs: Retained for analytics and debugging purposes
  • Prompts: Stored in generation records for your reference; visible in your Library

5. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Encrypted storage for sensitive data
  • Regular security audits and updates
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your generated content

To exercise these rights, contact us at support@genx.pro

7. Cookies and Local Storage

The Software may use:

  • Browser cookies for authentication and preferences
  • Local storage for caching and offline functionality
  • Session cookies for secure login

8. Children's Privacy

GenX Pro is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be processed in different countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Software or via email.

11. Contact Us

For privacy-related questions or requests, contact us at:

support@genx.pro