Help Center

Frequently Asked
Questions

Get started, explore what the App can do, and learn how to manage your usage, team and creative work.

Getting started

What is GenX Pro?

GenX Pro is a desktop App for macOS and Windows that brings 108 top AI models together in a single app. Chat, code, research and create images, videos, voices and audio without managing a separate account for every AI provider.

Use Beast Agent for multi-step tasks, Code Station for coding, and the dedicated tabs and workflows for creative work.

How do I get started?

Create a free GenX Pro Console account, download the latest App from your Console dashboard, and sign in to the App with the same account.

Console is where you manage your account, credits, plans, teams and Cloud Library. The App is where you chat, code and create.

Which devices can I use?

GenX Pro is available for macOS and Windows. Download the installer for your computer from Console; the Latest releases page also lists releases and download links.

You can browse creation guides and manage your Console account from a mobile browser. Creating with GenX Pro requires the desktop App.

Do I need technical skills or separate provider API keys?

No technical setup is needed for everyday chat and creative work. Sign in, choose a model in the App or describe your task to Beast Agent.

You do not need separate AI-provider accounts or API keys for the integrated models. Coding projects and optional connected tools may need their own dependencies or authorization.

Beast Agent & Code Station

What can Beast Agent do beyond chat?

Beast Agent can research the web, work with your files, analyze documents and data, write content, generate media, and combine tools to complete multi-step tasks.

For example, ask it to research a topic and draft a script, analyze a CSV, or create images and a voiceover for a video. Use the attachment controls to give it relevant files, assets or a project folder.

What is Code Station?

Code Station is Beast Agent’s coding workspace inside GenX Pro. Attach a project folder, then ask the Agent to explore the code, build a feature, fix an issue or review changes.

You can browse project files, inspect changes and work with project commands alongside the conversation. Keep control through the App’s permissions and review tools.

Can Beast Agent use tools on my computer?

Yes. Beast Agent can work with attached project files and run local tools for coding, media processing and automation, subject to your permission settings.

Some tasks require software installed on your computer. Review requested actions and permissions, especially when working with important files.

Can I extend Beast Agent with Skills and MCP connections?

Yes. In the App’s settings, you can manage Skills and connect MCP servers to give Beast Agent additional instructions and access to tools.

Connected services may require their own login or configuration. Enable the connections you need for your work.

Models & creations

Which AI models are available?

The App catalog includes 44 chat models and 64 generation models: 25 image models, 29 video models, 6 voice models and 4 audio models.

Explore the featured App models on the homepage. The selectors in the App’s Chat, Image, Video, Voice and Audio tabs show the models and options you can use.

Should I create through Beast Agent or the dedicated tabs?

Use Beast Agent when you want help developing an idea or combining several steps. Use the Image, Video, Voice or Audio tab when you want to choose a model, enter your prompt and adjust the available settings yourself.

Both are part of the same App. Features such as reference images, duration, aspect ratio and audio depend on the selected model.

Where can I find examples and prompts to try?

Explore the creations on our homepage and open a film’s guide to see its story, models, generation sequence and copyable prompts.

The guides are public; you do not need to register to read them. To try the process, sign in to GenX Pro and use the prompts in the App. AI results vary, so adapt the instructions and references to your own idea.

Creative workflows

What is Text Station?

Text Station brings script writing, transcription and translation into one workspace. Start with an idea or source material, prepare text, and use it in the App’s voice and video workflows.

What is Voice Studio?

Voice Studio helps you create and manage voiceovers and voice profiles. Choose a voice, prepare narration and reuse it across your content. Voice cloning is available for creating a reusable voice from a recording you have permission to use.

The Voice tab also offers direct access to the integrated voice models. Available voices, languages and controls depend on the model or workflow you choose.

How does Avatar Studio turn one image into a reusable character?

Avatar Studio starts with a source image. Choose a base image, generate multiple poses and angles, then save the character as a reusable avatar identity.

You can create additional looks with different outfits or scenes and use those images in supported video and avatar workflows. Review the generated images for character consistency before using them. Use source images you have permission to use.

What is the difference between Daily Shorts and Pod Shorts?

Daily Shorts starts with a script and helps you build a short-form video with generated visuals, narration and captions.

Pod Shorts starts with a podcast transcript, helps identify segments, and turns selected moments into short-form videos. Choose the workflow based on whether you are starting from a new script or existing spoken content.

Can I create a talking-avatar video?

Yes. Start with a character image or a saved Avatar Studio look, then use a supported talking-avatar or lip-sync model with your script or voiceover.

Beast Agent can help you prepare the image, script and narration. The required inputs vary by model, so check its controls in the App before generating.

Usage, plans & credits

Is GenX Pro free?

Creating an account and downloading the App are free. AI usage is paid through credits or a Usage Plan; creating an account does not include free starter credits or free daily generations.

Create your account, then compare usage options in Console and choose what fits your work.

What are my usage options?

GenX Pro has three usage options:

  • Pay per use: the default for every account. Top up your credit balance and pay for what you use, when you use it.
  • Usage Plans: three monthly subscription plans for regular use, offering up to 20× more usage than Pay per use.
  • Owners Tier: pay-per-use AI usage without GenX Pro’s markup on AI-provider costs.

The Plans page in Console shows the current options, what they include and how usage is handled.

Can I use Owners Tier alongside a Usage Plan?

Yes. Owners Tier and Usage Plans serve different purposes. A Usage Plan covers its included usage; Owners Tier applies provider-cost pricing when AI usage is charged to your credit wallet, including usage beyond your plan.

See both options on the Plans page in Console.

Can I change or cancel a subscription myself?

Yes. Manage, change or cancel Usage Plans and Owners Tier directly from the Plans page in Console. You do not need to contact support.

The confirmation screen explains the effect of your change before you submit it.

Where can I top up credits and review usage?

Open Credits in Console to top up your balance, review transactions and see your usage.

Your wallet tier is based on eligible credit top-ups and can unlock Pay per use discounts and higher referral rewards. Wallet tiers are separate from the Owners Tier subscription.

Can I earn credits by referring friends?

Yes. Get your personal link from Referrals in Console and invite friends to GenX Pro.

You earn credits for qualifying referrals, and rewards increase with your wallet tier. The Referrals page shows the current qualification requirements, reward status and posted credits.

Teams & Cloud Library

Can I give my team access to GenX Pro?

Yes. Create a team and invite members from Teams in Console. Each member signs in with their own account and can work in the team workspace.

Your team can use the App’s models and workflows without each person managing a separate set of AI-provider accounts.

Can I manage team and member budgets?

Yes. In Teams in Console, you can manage team budgets and individual member spending limits, invite members and review team access.

Personal and team workspaces keep work and spending organized in the appropriate context.

How do I organize and find my work?

Use Cloud Library to search your assets, organize them into collections and access saved work from the App or Console.

Switch between your personal library and team libraries from the same account. Check the selected workspace when creating or saving assets so your work goes to the intended library.

Connections & support

Do I need an internet connection?

Yes. Signing in, AI-model requests and Cloud Library access require an internet connection. The desktop App also handles local tasks such as working with project files and assembling supported video workflows.

Processing time depends on the task, selected model, connection and any local work involved.

What is the GenX Pro MCP server?

The GenX Pro MCP server lets compatible external AI clients call supported GenX Pro tools through the desktop App. This is separate from connecting external MCP servers to Beast Agent.

Keep the App running and signed in, enable the MCP server, and follow the MCP setup instructions for your client.

Is there a developer API?

Yes. The API documentation explains how to connect your own application to the GenX developer API. The API model catalog lists the models exposed through that API.

The developer API catalog is distinct from the App’s integrated model lineup. You do not need to configure the developer API to use GenX Pro’s desktop App.

How do I get help?

Ask Beast Agent in the App for help with model selection, prompting, product how-tos and workflows.

For account access, billing, bugs or anything else you need help with, email support@genx.pro. You can also open the support dialog using the question-mark button in Console.

Still Have Questions? Contact Us

Ask Beast Agent in the App, or email support@genx.pro. Ready to get started? Create your free account, download the App and start creating.

Available for macOS and Windows.